Privacy Policy

This Privacy Policy explains how G Liter Fuel, Energy & Transport Company collects, uses, and protects your personal data when you visit our website, request a fuel delivery, or use any of our transport and energy services. By visiting our website or contacting us through any official channel, you agree to the terms set out in this policy.

1. Information We Collect

When you use our website or request our services, we may collect the following types of information:

• Identification data: Full name and, where required for delivery, national ID or residency number.
• Contact data: Phone number, email address, and delivery or billing address.
• Order and vehicle data: Details of the fuel type, quantity, delivery location, and vehicle information relevant to fulfilling your request.
• Technical data: IP address, browser type, device information, and cookie data collected while browsing the site.
• Communication data: The content of messages and inquiries received through website forms, WhatsApp, or email.

2. How We Use Your Data

We use the data collected for the following purposes:

• Processing and delivering fuel, transport, and maintenance service requests.
• Communicating with you regarding order status, scheduling, and delivery updates.
• Issuing invoices and processing payments securely.
• Responding to inquiries and providing customer support.
• Improving our website, services, and station network based on usage patterns.
• Complying with applicable legal and regulatory requirements in the Kingdom of Saudi Arabia.

3. Sharing Your Information

We do not sell your personal data. We may share it only in the following limited cases:

• Delivery and operations staff: Drivers and station personnel who need your order and location details to fulfill your request.
• Payment processors: Trusted payment gateways used to process transactions securely.
• Regulatory authorities: Where disclosure is required by law or requested by a competent government authority.
• Your explicit consent: In any other case requiring disclosure, with your prior knowledge and consent.

4. Data Protection & Security

We apply the following measures to protect your data:

• Encrypting sensitive data such as payment information during transmission.
• Restricting internal access to customer data to authorized staff only.
• Using secure servers and regularly updated protection systems.
• Monitoring our systems to detect and address potential security risks.
• Training our staff on data protection and confidentiality practices.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill your order, meet legal and accounting requirements, and resolve any disputes. Once these purposes no longer apply, your data is securely deleted or anonymized.

6. Cookies

Our website uses cookies to remember your language preference, improve browsing performance, and analyze site usage. You can control or disable cookies through your browser settings, though this may affect some site features.

7. Your Rights

You have the following rights regarding your personal data:

• Right of access: Obtain a copy of the personal data we hold about you.
• Right of correction: Request correction of any inaccurate or incomplete data.
• Right of deletion: Request deletion of your data once there is no longer a legal need to retain it.
• Right to object: Object to any processing of your data not required for providing our services.
• Right to withdraw consent: Withdraw your consent to marketing communications at any time.

To exercise any of these rights, please contact us at: admin@example.com

8. External Links

Our website may contain links to third-party websites, such as social media or payment providers. We are not responsible for the privacy practices or content of those external sites, and we recommend reviewing their privacy policies separately.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page with a revised effective date, and continued use of our website or services constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out through our Contact page, by phone, or via WhatsApp, and our team will be happy to assist you.