Terms of Use

Welcome to the official website of G Liter Fuel, Energy & Transport Company. These Terms of Use govern the relationship between the company and the website's visitors and customers, and set out the rights and obligations of each party. By using this website or requesting any of our services, you agree to be fully bound by these terms.

1. Acceptance of Terms

By accessing this website or requesting any service from G Liter, you confirm that you have read, understood, and agreed to these Terms of Use. If you do not agree with any part of these terms, please discontinue use of the website and our services.

2. About the Company

G Liter is a licensed company operating in the Kingdom of Saudi Arabia, providing the following:

3. Confidentiality of Customer Information

All information you provide to G Liter when requesting a service is treated as confidential and is protected under the following principles:

• Customer data is used only for the purpose of fulfilling the requested service and is not disclosed to unauthorized third parties.
• Employees and drivers handling customer data are bound by confidentiality obligations as part of their employment terms.
• Disclosure of customer data occurs only when legally required or with the customer's explicit consent.

4. Pricing and Payment

The following terms apply to pricing and payment for our services:

• Fuel prices displayed on the website reflect the latest available update but are subject to change in line with official regulated prices.
• Corporate and fleet clients may be offered preferential pricing based on contract volume and delivery schedule.
• Payment can be made through the methods specified at the time of order confirmation, including cash on delivery or electronic payment.
• All prices are inclusive of applicable taxes unless stated otherwise at checkout.

5. Customer Obligations

When using our website or requesting a service, you agree to:

• Provide accurate and complete information when placing an order or request.
• Ensure safe and legal access for delivery personnel to the specified location.
• Pay for the requested services on the agreed terms and schedule.
• Not use the website or services for any unlawful or fraudulent purpose.
• Comply with all applicable safety instructions during fuel delivery or vehicle service.
• Notify the company promptly of any issue or discrepancy with a delivered service.

6. Company Obligations

G Liter commits to the following standards in delivering its services:

• Delivering fuel and transport services within the agreed timeframe whenever possible.
• Maintaining fuel quality and equipment in accordance with recognized industry standards.
• Employing qualified and licensed drivers and technicians.
• Providing accurate, transparent pricing with no hidden fees.
• Complying with the professional and safety code issued by the relevant regulatory authorities.

7. Amendments to These Terms

G Liter reserves the right to amend these Terms of Use at any time to reflect changes in its services, pricing, or applicable regulations. Amendments take effect once published on this page, and continued use of the website or services constitutes acceptance of the updated terms.

8. Limitation of Liability

G Liter shall not be held liable for:

• Delays caused by traffic conditions, weather, or circumstances beyond the company's reasonable control.
• Inaccurate information provided by the customer that affects order fulfillment.
• Indirect or consequential losses arising from the use of the website or services, to the extent permitted by law.
• Temporary service interruptions due to technical maintenance or circumstances outside the company's control.

9. Termination of Service

G Liter may suspend or terminate the provision of a service in the following cases:

• Non-payment: Failure to settle amounts due within the agreed period.
• Misuse: Use of the service in a manner that violates these terms or applicable law.
• A customer may cancel a pending order before dispatch by contacting our support team.

10. Force Majeure

G Liter shall not be liable for any failure or delay in performing its obligations due to events beyond its reasonable control, including natural disasters, government restrictions, fuel supply disruptions, or other force majeure events.

11. Severability

If any provision of these Terms of Use is found to be invalid or unenforceable under applicable law, the remaining provisions shall continue in full force and effect.

12. Governing Law and Jurisdiction

These Terms are governed by and interpreted in accordance with the laws and regulations applicable in the Kingdom of Saudi Arabia. Any dispute arising from the application of these terms shall be resolved before the competent judicial authority in the Kingdom.